Home > Frequently Asked Questions > Frequently Asked Questions about "Search and browse " > We cannot obtain the search result of our customer.
Possible causes for the incapability of searching for corporations include:(1) In the case that the corporation is not registered in English:When the search result shows a message, "No registration in English," the user cannot find the corporation on this site since the corporation is not registered in English.(2) In the case that there is a mistake in how to search:Please refer to the relevant FAQ.(3) In the case that the user uses a browser of the earlier version:It sometimes happens that the search cannot be conducted since the user uses a browser of the earlier version. When using a browser before version 8 of Microsoft Internet Explorer (hereinafter referred to as "IE"), search and browse functions are not operated. Please use a browser after version 9 of IE or the other browsers (Firefox or Google Chrome), a smartphone or a tablet PC.(Relevant FAQ) When we check the information on our customer in English on the English version of the Corporate Number Publication Site, how do we search for it through the Internet?